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Activation Information
1. VIP access starts on the date of activation for the duration
specified on your purchase receipt or online invoice. You may review your membership expirary date
under My Wallet, VIP.
2. For activation verification purposes, you will need to provide the VIP card number, your mobile number and your Move It ID.
3. A VIP membership cannot be sold, exchanged, paused, transfered or refunded.
4. For customer support, please reach out to us on WeChat at MoveItFitness or email us at support@eggplant-tech.com.